version: faq/v1
faqs:
  - order: 1
    question: Who is this course for — and who is it NOT for?
    answer: PSFS is designed for Scrum Masters, Scrum Team members, Agile Coaches, Scrum Coaches, Consultants, Product Owners, and experienced Lean Agile practitioners who already have a foundation in Scrum. It is not suitable for people without prior Scrum knowledge or experience.
    score: 10
  - order: 2
    question: What does certification/assessment involve — is it included, and what happens if I don't pass?
    answer: All participants get a password to take the Scrum.org Professional Scrum Facilitation Skills assessment after PSFS. If you attempt it within 14 days and don’t achieve 85% or higher, you receive a second attempt at no extra cost.
    score: 10
  - order: 3
    question: What real organisational problems will we work through during the course?
    answer: You’ll address common Scrum team challenges such as unproductive team interactions, low engagement, unresolved conflict, and stalled decision-making by applying facilitation techniques to real-world Agile scenarios.
    score: 9
  - order: 4
    question: What prior experience or qualifications do I need to attend?
    answer: You should have previous Scrum training or hands-on experience working with Scrum teams, as PSFS is intended for those with established Scrum knowledge.
    score: 9
  - order: 5
    question: Is this course practical (hands-on, exercises), discussion-based, or lecture-based?
    answer: PSFS is an interactive, hands-on course built around practical skills-building activities and scenario-based exercises, rather than just lectures or theory.
    score: 8
