version: faq/v1
faqs:
  - order: 1
    question: Who is this course for — and who is it NOT for?
    answer: The PAL-EBM course is designed for leaders, managers, Product Owners, Scrum Masters, consultants, and others responsible for driving business agility or measuring the impact of agile transformation. It’s not geared toward those looking for basic Scrum mechanics or people without influence on business outcomes or team direction.
    score: 10
  - order: 2
    question: What does certification/assessment involve — is it included, and what happens if I don't pass?
    answer: The course includes a free attempt at the PAL-EBM certification assessment. This is an online exam requiring an 85% passing score, and if you take it within 14 days and don’t pass, you get a second attempt at no extra cost.
    score: 10
  - order: 3
    question: What real organisational problems will we work through during the course?
    answer: You'll work on problems like shifting from output-based to customer outcome-focused measurement, using metrics to support experimentation and adaptation, and addressing leadership obstacles to real business agility. The course explores how to diagnose and improve across the four Key Value Areas relevant to your organisational context.
    score: 9
  - order: 4
    question: What prior experience or qualifications do I need to attend?
    answer: No specific qualifications are required, but PAL-EBM is aimed at current or aspiring agile leaders with experience working in or around agile teams and organisations. Background in Scrum or leadership helps you get the most out of it.
    score: 9
  - order: 5
    question: What's the format and duration — remote, in person, or both, and how many days/sessions?
    answer: PAL-EBM runs as either an in-person course over two consecutive days or as a live, remote class spread out over several shorter sessions. Both formats deliver the same content and certification opportunity.
    score: 9
